I'm guessing you meant 8.2 instead of 2.8 for your ph. If so then that is good.
The elevated ammonia levels could be from the excessive food depending on how much you are feeding. I use a turkey baster for target feeding. I turn off all of the pumps so that the food doesn't scatter around the tank so quickly. Does the pistol shrimp have a burrow built? If so you can just use the turkey baster to target feed the burrow. Got any pics of the new shrimp? Have you considered getting a companion goby for the pistol shrimp?
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also how do you figure out exactly how much to give them? i keep hearing to feed them what they will eat in 3 minutes but this doesn't seem to apply to these guys especially the pistol shrimp
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Start will small portions and slowly increase the amount. Over time you will figure out the correct amount. If there is food left over in the tank then you have probably fed too much.
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also the algae is still a problem with a lot of film as well as hair algae
growing in one tank, which is the tank with the shrimps and crabs in it, the other is much better with just some algae on the glass and small amounts growing over some of the sand. is this pretty much normal or is it the result of the ammonia readings?
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Both of your tanks are plumbed together, right? Which means that they share the same water supply, but you also have different lighting on each tank. You posted earlier that you had a 96 watt 50/50 compact pc on one tank and a 64 watt 50/50 compact pc on the other right? How old is the bulb on the tank with the algae issues? Which lighting is on the tank with the algae problem? You could easily test whether it is the lighting that is causing the problem by switching the lights from one tank to another. Then if the same algae begins to grow in the other tank and decreases in the original tank then you will know that your problem is the lighting.